PreChatValuesProvider

Callback that supplies values for hidden pre-chat fields before a conversation starts.

Hidden pre-chat fields are configured in Salesforce Setup and are invisible to the end user. Use this provider to populate them programmatically (e.g., customer IDs, account numbers, or device metadata).

Register via CoreClient.registerHiddenPreChatValuesProvider.

Samples

coreClient.registerHiddenPreChatValuesProvider { fields ->
    fields.onEach { field ->
        field.userInput = when (field.name) {
            "CustomerId" -> "customer-123"
            "AccountNumber" -> "account-456"
            else -> ""
        }
    }
}