RoutingType

Describes how the conversation was routed to an agent.

Entries

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The first routing attempt when the conversation is created.

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The conversation was transferred from one agent to another.

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An additional agent was added to the conversation as a conference participant.

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The routing type could not be determined.

Properties

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Returns a representation of an immutable list of all enum entries, in the order they're declared.

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Functions

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Returns the enum constant of this type with the specified name. The string must match exactly an identifier used to declare an enum constant in this type. (Extraneous whitespace characters are not permitted.)

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Returns an array containing the constants of this enum type, in the order they're declared.