ParticipantRoleType

The role a Participant plays within a conversation.

Entries

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A human support agent.

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An automated chatbot.

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The end user (customer) interacting with the conversation.

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A system-generated participant used for automated messages and events.

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The role could not be determined.

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A supervisor monitoring or assisting in the conversation.

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A routing engine that assigns conversations to agents.

Types

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object Companion

Properties

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Returns a representation of an immutable list of all enum entries, in the order they're declared.

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Functions

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Returns the enum constant of this type with the specified name. The string must match exactly an identifier used to declare an enum constant in this type. (Extraneous whitespace characters are not permitted.)

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Returns an array containing the constants of this enum type, in the order they're declared.